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Apple independent repair program makes it easier to get Macs fixed

Cult of Mac 2020-08-17 21:27:30
Digging around inside a Mac isn’t for the faint of heart. Apple now makes Mac repair easier with tools and training.
Photo: iFixit

Apple opened the Independent Repair Provider Program to Mac. Starting Monday, Apple will provide parts and training to third-party businesses so they can fix macOS computers.

Previously, the program only made it easier for independent repair shops to service out-of-warranty iPhones.


“When a device needs repairs, we want people to have access to a safe and reliable solution — this latest expansion joins the thousands of repair locations we’ve added over the past year,” Jeff Williams, Apple’s COO, told Reuters. “We’re looking forward to bringing that convenient and trustworthy repair experience to our Mac users.”

Apple make Mac repair easier


Apple or authorized service providers do in-warranty work on Mac, iPhone, iPad, etc. But once the warranty has expired, anyone could fix these computers. In theory.

But outside companies have difficulties getting parts. And they have to figure out how to do the necessary repairs on their own.


So last year, Apple created the Independent Repair Provider Program which provides “access to Apple genuine parts, tools, training, service guides, diagnostics and resources.”

With Monday’s announcement, Apple expanded the program to third-party businesses that fix Mac computers. But they’ll have to apply, and meet certain qualifications. They must maintain a retail space, for example. And have Apple-certified technicians perform the repairs. Getting certified requires passing exams taken through an online Authorized Testing Center.