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Chatbot Therapy Can Reduce Post-Op Opioid Use

PsychCentral 2020-08-19 17:30:54
Home » News » Chatbot Therapy Can Reduce Post-Op Opioid Use By Rick Nauert PhD
Associate News Editor Last updated: 19 Aug 2020  ~ 2 min read

Major orthopedic surgery is often associated with pain that is often controlled or managed by opioids. Unfortunately, some are susceptible to developing dependency on such drugs, and researchers have been developing alternative, proactive strategies  to manage pain without or with only limited use of opioid drugs.

A new study finds that individuals who need surgery to fix major bone fractures use fewer opioid pills after their procedure if they’re reminded of their values. And, the interesting revelation in the study is that the reminders do not necessarily have to come from the physician.

Researchers from the University of Pennsylvania School of Medicine discovered the reinforcement can come from automated text chats. “We showed that opioid medication utilization could be decreased by more than a third in an at-risk patient population by delivering psychotherapy via a chatbot,” said the study’s lead author, Christopher Anthony, M.D., the associate director of Hip Preservation at Penn Medicine and an assistant professor of orthopaedic surgery. Indeed, use of automated reinforcement is a technique that may be used in a variety of health care settings.

“While it must be tested with future investigations, we believe our findings are likely transferrable to other patient populations,” Anthony said.

Although opioids can be appropriate to treat the pain that results from an injury like a broken leg or arm, there is a concern that a large prescription of opioids might be an on-ramp to dependence for many. The researchers — who included Edward Octavio Rojas, M.D., a resident in orthopaedic surgery at the University of Iowa Hospitals & Clinics — believe a low-effort, patient-centered approach to reducing the number of opioids taken can be a valuable method for cutting into the opioid epidemic.

To test this approach, 76 patients who went to a Level 1 Trauma Center at the University of Iowa Hospitals & Clinics for fractures that required a surgery to fix were randomly divided into two groups.

Although each group received the same prescription of an opioid medication for pain, just one group was enrolled in a daily text-messaging program. That group received two daily text messages to their phones for two weeks after their procedure from an automated “chatbot,” a computer that uses artificial intelligence to send messages  starting the day after their surgery. The goal of each message was to help focus patients and hone their coping skills for the inevitable pain after such a procedure.

While they don’t expressly discourage using opioid pills, the messages, designed by a pain psychologist who specialized in acceptance and commitment therapy (ACT), are designed to direct thoughts away from taking a painkiller.

Each message fell under one of six “core principles”: Values, Acceptance, Present Moment Awareness, Self-As-Context, Committed Action, and Diffusion.

So, for example, a message a patient could receive under the Acceptance principle could be: “Feelings of pain and feelings about your experience of pain are normal after surgery. Acknowledge and accept these feelings as part of the recovery process. Remember how you feel now is temporary and your healing process will continue. Call to mind pleasant feelings or thoughts that you experienced today.”

Or, a Committed Action message might urge a patient to work toward a life goal, even if some pain might be present.

Overall, the patients who didn’t receive the messages took 41 opioid tablets after their surgeries, on average. The group who were regularly contacted by the chatbot averaged just 26, a 37 percent difference. Moreover, they reported less pain, overall, just two weeks after their procedure.

Importantly, the messages each patient received were not targeted for their individual personality. Thus, this type of effectiveness was seen without the messages needing to be overly personalized. Combined with the using a chatbot instead of a human-intensive effort, this could be a low-cost, low-effort for orthopedic and other procedures that provides significant protection from opioid dependence.

“A realistic goal for this type of work is to decrease opioid utilization to as few tablets as possible, with the ultimate goal being to eliminate the need for opioid medication in the setting of fracture care,” Anthony said.

Source: Penn Medicine

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Rick Nauert PhD

Dr. Rick Nauert has over 25 years experience in clinical, administrative and academic healthcare. He is currently an associate professor for Rocky Mountain University of Health Professionals doctoral program in health promotion and wellness. Dr. Nauert began his career as a clinical physical therapist and served as a regional manager for a publicly traded multidisciplinary rehabilitation agency for 12 years. He has masters degrees in health-fitness management and healthcare administration and a doctoral degree from The University of Texas at Austin focused on health care informatics, health administration, health education and health policy. His research efforts included the area of telehealth with a specialty in disease management.


APA Reference
Nauert PhD, R. (2020). Chatbot Therapy Can Reduce Post-Op Opioid Use. Psych Central. Retrieved on August 19, 2020, from https://psychcentral.com/news/2020/08/19/chatbot-therapy-reduces-opioid-use-after-surgery/158921.html Last updated: 19 Aug 2020 (Originally: 19 Aug 2020)
Last reviewed: By a member of our scientific advisory board on 19 Aug 2020
Published on Psych Central.com. All rights reserved.